Refund policy

Auris is sold on a simple premise: if it does not work for you in the first week, you should not pay for it.

7-day money-back guarantee

If you purchase Auris and decide it is not right for you, email hello@heyauris.com within 7 days of your purchase date. You will receive a full refund. No forms, no interrogation, no conditions.

After 7 days

Refunds are not available after the 7-day window. If you are experiencing a technical issue, reach out and we will do our best to resolve it before your window closes.

What happens to your subscription

When a refund is issued, your subscription is cancelled immediately and your license key is revoked. The extension will lock at that point.

Annual renewals

Auris subscriptions renew yearly. You will not be charged without notice. If you cancel before the renewal date, you keep access until the period ends and are not charged again.

How to request a refund

Email hello@heyauris.com with the subject line "Refund request" and the email address used at checkout. That is all that is needed.